Accessibility statement for Equality, Diversity and Inclusion

The Open University is committed to making its websites and mobile applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Equality, Diversity and Inclusion site.

We want as many people as possible to be able to use our websites and mobile apps, and accessibility is an essential part of our mission. On our Accessibility hub, you'll find everything you need to answer any questions you have about accessibility, whether you're a student or a member of staff.

To adapt the content to your needs or preferences you should be able to:

• Change colours, contrasts levels and fonts.
• Resize text up to 200% without impact on the functionality of the website.
• Zoom in up to 400% without loss of information or functionality.
• Navigate the website using just a keyboard.
  • tab to ‘Skip to content’ links at the top of the page to jump over repetitive information to the main content.
  • tab through the content; the current location will be indicated by a clear visual change.
  • control the embedded media player to play audio and video materials.
• Use a screen reader (e.g. JAWs, NVDA) to:
  • listen to the content of web pages and use any functionality on the page.
  • list the headings and subheadings in the page and then jump to their location on the page.
  • bring up a list of meaningful links on the page.
• Use transcripts or closed captions with most audio and video materials.
• Download learning materials in alternative formats (e.g. Word document, PDF, ePub, Kindle eBook).
• If you have a print disability we provide SensusAccess to students, which is an automated service that converts files from one format to another, for example, PDF to text, audio, Word or Braille.

AbilityNet also provides advice on making your device easier to use if you have a disability.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

External websites

The Open University provides links to external websites that may not meet accessibility standards.

PDFs

Some PDFs referenced on this website are not fully accessible, particularly for people using a screen reader.

Some PDFs may lack appropriate text alternatives for non-text content such as images, so people using a screen reader cannot access the information. This fails WCAG 2.2 Success Criterion 1.1.1: Non-text Content (Level A) and will be resolved by the end of August 2025. 

Some PDFs may not have the necessary tags and structure for proper interpretation by screen readers. People using screen readers will find it more difficult to navigate and understand the structure of content. This fails WCAG 2.2 Success Criterion: 1.3.1 Info and Relationships (Level A) and will be resolved by the end of August 2025.

The content is not within the scope of the accessibility regulations

The below list identifies the content which has been deemed out of scope due to being exempt from the accessibility regulations: 

• PDFs or other documents published before 23 September 2018.
• Content published before 23 September 2019 and no (major) revision after that date.

Preparation of this accessibility statement

This statement was prepared on 22 August 2024.

This statement was last reviewed on 22 August 2024.

This website was last tested on 22 August 2024. The test was carried out by the Equality, Diversity and Inclusion team using a mix of manual and automated tools.

Feedback and contact information

If you find that a certain section of our website is not accessible and you can’t get access to the information that you need please use the Open University Accessibility Feedback Form to request support and we will ensure that you are provided with the information you require. You will need to provide your contact details and Personal Identifier if you are a student so we can get back to you. You should expect to hear back from us within 5 working days. 

The OU is very experienced in meeting accessibility needs for our students. In many cases we are able to provide module and other study support materials in alternative formats for students who indicate a need for this when completing a Disability Support Form.

In addition, some module materials are available in different formats and can be downloaded from module websites. Students can contact their Student Support Team for advice.

If you are a student, or someone who has had contact with the University before, and have a complaint about the accessibility of our websites, you should raise a complaint via the complaints and appeals process.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are based in the UK, and you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).