Help with online resources

We purchase online resources such as e-books and e-journals for the benefit of our students and staff. 

Occasionally you may experience problems accessing online content you wish to use. These problems may be caused by many different factors, varying from publishers' updating their online platforms to specific issues with your computer or device set up. We liaise with users and suppliers to troubleshoot access difficulties and restore coverage to online resources and systems as quickly as possible.

Use the following sections to explore our advice and guidance

First steps and top tips

Passwords and troubleshooting

Frequently asked questions

Reported issues and downtime