How would you like to help someone change their life? We’re the largest provider of part-time undergraduate higher education in Wales – more than 16,000 people from virtually every community across Wales are studying with us.
Reference: 221
£37,099 to £44,263
Permanent, 37 hours a week
Closing Date: 12 September 2024, 12:00pm noon
The ability to speak Welsh is essential for this role.
The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.
We are seeking a highly motivated and versatile individual to support our students and enquirers to succeed in achieving their educational goals. This is a general educational guidance role working across the Information, Advice & Guidance (IAG) Service where you will be focusing on the delivery and development of the Student Recruitment and Support team to prospective and current students, providing educational advice and guidance about courses, qualifications, regulations, careers and on course support for preparation, induction and learning skills development, predominantly by telephone and email. You will be required to perform this role fully bilingually so need to be fluent in both English and Welsh.
The post holder will be located within Student Recruitment and Support at the Open University in Wales however you will be expected to work closely with other colleagues in the University.
You will possess a degree and/or appropriate professional guidance qualification, or equivalent skills and experience especially associated with providing educational guidance and student support within adult, further or higher education and distance learning, and be a fluent speaker of English and Welsh.
Do you hold a degree or an appropriate professional qualification or equivalent skills and experience in providing educational advice and guidance services?
Can you speak fluent English and Welsh?
Do you have a high level of initiative and willingness to take ownership of issues to resolve them?
Do you have the time management skills needed to ensure that work is carried out effectively and efficiently?
Do you have a sound understanding and commitment to equal opportunities and diversity?
Can you be flexible and calm while maintaining perspective when assisting challenging clients?
To apply for this role, please email your CV and a personal statement of no more 2000 words detailing how you meet the Person Specification to wales-recruitment@open.ac.uk. In your statement, you must directly address the essential and desirable criteria.
Please state if you would like to use Welsh in an interview or any other assessment method. We will provide a translation service from Welsh to English if this is needed.
Click here to read the job description (101 KB).
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English
Reference: 21737
£30,487 to £36,024
Fixed term until 31 July 2026, part-time (18.5 hours a week)
Closing Date: 11 September 2024, 12:00pm noon
For this the role the ability to communicate in the medium of Welsh is desirable.
The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.
Supporting the ambitions and developing skills of people in Wales is so important now and, in the future, and we are looking for someone who understands the importance of this and is ready for a challenge to make it happen.
We are looking for an organised team player with strong communication skills to join our team. You will work across Wales with our partners primarily in the housing association sector.
The role will support community engagement within the Wales REACH (Residents Engaging in Arts, Culture and Heritage) project; a heritage and creative arts initiative working with a range of communities across Wales. The project is a collaboration between The Open University in Wales, Amgueddfa Cymru and five housing associations. It is funded by The National Lottery Heritage Fund and will run for two years, from summer 2024 to summer 2026.
The overall aims of the Wales REACH project are:
For this role we are particularly interested in candidates with experience of community engagement. You will work closely with a wider Wales REACH team and connect with those in similar project-dedicated engagement roles based in other housing association partners.
You will be joining The OU in Wales at an exciting time and you will coordinate your work with our faculties and other internal stakeholders to develop a truly collaborative approach to partnership working across Wales.
We’re looking for someone with strong organisational abilities, particularly in relation to a focused and demanding work portfolio. You will also demonstrate a growth mind-set where you are open to ideas and possibilities and can respond positively to challenges and setbacks.
Do you have experience of designing and delivering in-person and online creative arts sessions to a range of communities?
Do you have well-developed interpersonal and communication skills, organisational skills and experience in evaluating impacts and outcomes?
Do you have experience of building strong relationships with a range of stakeholders and partners, particularly within social housing?
Do you have a sound understanding and commitment to equal opportunities, diversity and inclusion?
Can you demonstrate a history of success, with examples of work that have made a difference/had impact?
To apply for this role, please email your CV and a personal statement of no more 2000 words detailing how you meet the Person Specification to wales-recruitment@open.ac.uk. In your statement, you must directly address the essential and desirable criteria.
Applications are allowed to be submitted in Welsh, and an application submitted in Welsh will not be treated less favorably than an application submitted in English.
The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks
Click here to read the job description (101 KB).
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English
Helping our people develop is key for retaining the best staff. That’s why we have a comprehensive training and development programme, which includes:
Our office is in the heart of Cardiff’s vibrant City Centre. We’re on Custom House Street, opposite John Lewis and the Marriot hotel. We’re only a 5-minute walk away from Cardiff Central train station, and there are many bus routes into Cardiff city centre that lead to our office.
Explore our qualifications and courses by requesting one of our prospectuses today.