All OU survey results are stored securely, are only available to authorised individuals to use for analysis and reporting purposes and are handled in compliance with Data Protection legislation and OU best practice.
We treat all individual responses to our surveys in confidence so we are unable to pass on any queries you raise on your completed survey. If you require an individual response to any issues you have about any aspect of your module, it is important to raise them with your support team accessed by using the contact information available from your StudentHome Help Centre.
You may be interested to know:
On the SEaM survey:
Survey results can sometimes highlight areas where we would like to know more. This can be because the responses from a particular group of students were unusual in some way, or because we would like to explore your answers in more detail. We may email you to invite you to take part in a follow-up study but participation is completely optional.
Image credit: Chris Potter via Flickr, shared under Creative Commons licence.
If you would like to contact the team with any survey related queries, please send an email to: Surveys
You can leave a voicemail for us on 01908 858853.
Please do get in touch if you have any questions about student feedback, our surveys or how your data is used.
We usually aim to respond to all emails within two working days but this may be slower at particularly busy periods.