Academic staff greatly value feedback that students provide through satisfaction surveys because it offers an important insight into students’ study experience enabling staff to improve that experience in future. This is particularly true of the module satisfaction survey that is sent to all students towards the end of their studies on each undergraduate and taught postgraduate module. Every module team examines the aggregated survey ratings and the written feedback you provide on your module experience and responds to the student feedback received from this survey as part of our review processes for modules and qualifications. Your feedback is an essential part of the quality assurance and enhancement mechanisms we have in place.
To learn more about how the OU responds to the feedback that you provide, visit our Student Voice team: https://community.open.ac.uk/you-said-we-did
If you would like to contact the team with any survey related queries, please send an email to: Surveys
You can leave a voicemail for us on 01908 858853.
Please do get in touch if you have any questions about student feedback, our surveys or how your data is used.
We usually aim to respond to all emails within two working days but this may be slower at particularly busy periods.