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The Student Charter

An image of case law books, representing the student charterThe Open University has developed a charter setting out the ways in which the community of the OU works together to deliver the goal of developing students to their full potential. You can read the full charter here.

  • Principle 4: We work together to secure the University’s mission - to be open to people, to places, to methods and to ideas - and to promote the University’s values - to be inclusive, innovative and responsive.
  • Commitment 4: As members of a collaborative community consult with members, encourage – and remove barriers to – participation and welcome constructive feedback to enhance the student experience. We communicate to members when and where feedback has been acted on, or where change is not possible, the reason why this has not happened.

Contact us

If you would like to contact the team with any survey related queries, please send an email to: Surveys

Please do get in touch if you have any questions about student feedback, our surveys or how your data is used.

We usually aim to respond to all emails within two working days but this may be slower at particularly busy periods.