Policies

Copying and Downloading 

When photocopying print material, or printing, copying and downloading online material, please adhere to the copying and downloading policies.

Customer Charter and Statement of Service

Our mission to provide a high-quality information service can only be achieved through partnerships between the Library and customers. Our Customer Charter and Statement of Service set out our commitment to our customers and how you can help us. The Customer Charter includes Library Terms and Condition for service use.

Your comments and suggestions are always welcome via the online feedback form.

SCONUL Access

The OU's SCONUL Access Policy defines the principles of SCONUL Access membership at the OU. It includes information on who is eligible, how they apply, and explains how we respond to infringements at host libraries.

For more information about SCONUL Access, please see Libraries Near You.

Donations Policy

Managed decommitment to print collections is required, in order to develop and promote high-quality electronic resources that support teaching, research and scholarship.

More information about this can be found in section 4.4 of the Collections Policy.